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22 Will Be Great, Eventually | Insider Lite | TalkingPointz - Issue #21

So far this year has sucked. The stock markets are down, the crypto assets are down, its been frick'n cold, and of course there was this Fire.
The fire I am referring to is the Marshall Fire in Boulder. It did not burn down my home, but came pretty darn close. Close enough to cause significant damage. Enough damage to make it uninhabitable.
My wife and I have spent the entire year so far moving out of our home. Once we are done, the contractors will repair, repaint, re-carpet, and re-more. The house took a year to build, and will take about half that to restore - once they start.
The next question is if we ever move back in? We have lived in this home since ‘98, but it’s a bit roomy now that the kids moved out. All I know for now is I will be completely packed and the house will be new. It’s a difficult but inevitable question. More to come on this one.
Other than a rocky start. I am fairly optimistic about 2022. I think this is the year the pandemic ends. I’m not sure if it actually ends or our patience just runs out. Whatever the reason, events gatherings, and other activities from 2019 are back on the calendar.
It’s also the year that valuations will normalize. The pandemic affected many stocks in odd ways. Zoom and Peloton are the poster kids of over-reacting investors. In both cases, the business and business model were far more consistent than their valuations.

From No Jitter and Other Sites
Take this Job and Hybrid It | No Jitter
From the Last Insider Report
Insider Reports contain everything the busy comms exec needs to stay current. The January issue is posted here.
Google Workspaces New Look: Google has a redesign coming to Workspaces. Supposedly, it will be available to try in February, become default by April, and become the only option by the end of June. This new “integrated view” is a major shift away from Google’s current Gmail-centric approach. The current format puts Gmail front and center, but this new “integrated view” will give each app its own screen. The services will also be more integrated — Gmail’s search, for instance, will also turn up Chat messages in the coming months.
Leadership Changes: A few of the numerous changes this month: RingCentral named Mo Katibeh as its new COO. Mo was previously the former Chief Product Officer and CMO at AT&T Business. Noreen Allen, CMO, has left her position at Moxie Marlinspike, the founder of Signal, is stepping down as CEO. Executive Chairman and WhatsApp co-founder Brian Acton will serve as the interim CEO while searching for a replacement. At Genesys, Barry O’Sullivan, GM and EVP, is leaving the company and returning to an advisory role with Genesys parent Permira. Brett Weigl was named GM/SVP of Digital and AI. 8x8 announced the appointment of Lisa Del Real as its new Global Channel Chief. Lisa is the latest defector from RingCentral to join 8x8.
The TalkingHeadz Podcast
Please, Your Brand First: TalkingHeadz with Michael Gold of Intermedia | TalkingPointz
Real-Time, Recorded
Currently on hold, but we are talking about bringing it back. You can see prior episodes here.
Tweets and ReTweets
Evan Greer
BREAKING: the #EarnItAct just passed out of the Senate Judiciary Committee on a "voice vote," but the good news is that FIVE Senators raised significant concerns about the bill. We still have a chance to stop this before it hits the floor.

Dave Michels
Seeking Innovative #CX companies to highlight/feature in the Innovation Showcase at #EC22 Being selected is probably the most prestigious thing a company can claim
Dave Michels
Despite recent progress, AI-powered chatbots still have a long way to go | VentureBeat
Dave Michels
CleanTechnica: Boulder Sued Big Oil For Climate Damages, Then The Marshall Fire Happened.

via @GoogleNews
Dave Michels
Nice to see @NICECXone join the Google #Chrome Recommended program. I've become a real fan of the Chromebook and it's an extraordinary device for agents - at home or not #ccaas
Dave Michels
Remote work isn’t the problem. Work is.: Working too much might stifle innovation. Working remotely is just fine. | Getty Images

Going back to the office won’t change the fact that we have too much work.

Employees want to work from home. Their…
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Dave Michels

Speaker, author, founder of TalkingPointz. I'm a video, voice, messaging protagonist. I publish the TalkingPointz Insider Report. @NoJitter

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Boulder, CO